TERMS AND CONDITIONS OF ENGAGEMENT RELATING TO THIRD-PARTY SUPPLIER - Videography, Photography, Drone Footage, Pre and Post-Production.

1. Service Scope

Jewell Projects provides end-to-end creative production services across still and motion media, including:

Brand & Product Photography
Event & Lifestyle Photography
Promotional, Explainer & Testimonial Videos
Post-production Editing, Colour Grading & Animation
AI-Generated Content, Video Avatars & Motion Templates

All production is tailored to the client’s brand style, campaign goals, and technical needs. Services may be delivered on-site, remotely, or using hybrid production methods.

2. Client Responsibilities

The client agrees to:

Provide a clear brief including objectives, intended usage, and shoot requirements (e.g., location, talent, access).
Arrange access permissions, talent/model releases, and permits for shoot locations unless contracted to Jewell Projects.
Approve key milestones (e.g. script, storyboard, rough cut) within agreed timeframes.
Provide high-resolution brand assets and/or product samples in advance if required.

Delays in approvals, inclement weather, or restricted access may require rescheduling at additional cost.

3. Deliverables & Timelines

Deliverables may include:

Edited, high-resolution photographs or compressed web-ready files
Raw video footage (if included in scope)
Final edited video(s) in MP4 or MOV format
Caption files, thumbnails, and short-form cuts
Rights-managed audio, graphics, or animation where applicable

Standard turnaround is 2–4 weeks post-shoot. Rush delivery may be available with a surcharge. Final file formats and resolutions are confirmed in the project brief.

4. IP & Confidentiality

The client receives a perpetual, non-exclusive commercial license for all final delivered assets upon full payment.
Raw files, working project files, or AI models remain the property of Jewell Projects unless otherwise agreed.
Jewell Projects may showcase final delivered work in its portfolio, showreels, or awards submissions unless restricted in writing.

All shoot materials, strategy decks, and client information are treated as confidential and will not be disclosed or reused without permission.

5. Payment Terms

A 50% deposit is required to secure shoot dates and initiate pre-production.
The remaining 50% is due upon delivery of final files or 14 days from invoice, whichever comes first.
Talent, location, or equipment hire costs may require upfront payment and are non-refundable.
Re-edits or scope changes outside the agreed round count are billed at a quoted or hourly rate.

Shoot dates are not confirmed until the deposit is received.

6. Termination Clauses

Cancellations more than 7 days before a shoot will forfeit the deposit only.
Cancellations within 7 days of the shoot may incur additional crew/talent/location costs.
Termination post-shoot requires payment for all time spent, even if final editing is not completed.
Jewell Projects may cancel or reschedule due to force majeure (e.g. health risks, weather) with minimal disruption to the client where possible.

7. Disclaimers

Jewell Projects makes no guarantees on performance metrics or commercial results of the visual content.
Liability for damage to equipment, content loss due to external data corruption, or force majeure during live shoots is limited to rescheduling or refunding any unfulfilled service component.
AI-generated or avatar content may be subject to platform restrictions or evolving ethical use guidelines, which the client must understand and manage upon distribution.

8. NSW / Australian Law Reference

These Terms & Conditions are governed by the laws of New South Wales, Australia. All services adhere to the Australian Consumer Law, Copyright Act 1968 (Cth), and relevant commercial licensing standards for media use. Disputes shall be resolved under the jurisdiction of NSW courts.