Website Design, Development & Hosting

Terms & Conditions

1. Service Scope

Jewell Projects offers full-service website design and development, covering:

  • UX/UI Strategy & Design tailored to user needs and brand identity
  • WordPress Brochure Sites using Elementor or equivalent builders
  • eCommerce Platforms (Shopify, WooCommerce) setup and configuration
  • Online Course & Membership Platforms (e.g. LearnDash, Kajabi-style systems)
  • Mobile Responsiveness & WCAG Accessibility Best Practices
  • Technical SEO (on-page setup), Platform Integrations (CRM, API, Payment Gateways), and Google Analytics Setup

Web development focuses on performance, security, scalability, and ease of use.

2. Client Responsibilities

The client agrees to:

  • Provide timely access to domain, hosting, brand assets, product/service content, legal pages, and platform logins as needed.
  • Appoint a single decision-maker for feedback and approvals.
  • Ensure any third-party vendors (e.g., payment gateways, CRM providers) meet integration needs.

Delays in feedback or missing assets may impact delivery schedules and budget.

3. Deliverables & Timelines

Deliverables may include:

  • Wireframes and homepage + sub-page layouts
  • Fully built website on staging and live domain
  • Technical SEO baseline setup (titles, meta descriptions, alt tags)
  • Integrated tools (e.g. analytics, CRM, forms, maps)
  • CMS training and documentation (if agreed)
  • Optional: Content upload (if supplied)

Estimated project timeline: 3–8 weeks depending on scope. Final delivery dates are confirmed in the project timeline post-discovery.

4. IP & Confidentiality

  • The client owns the rights to the final deployed website and content upon full payment.
  • Source code, custom scripts, or backend frameworks may remain the property of Jewell Projects unless explicitly transferred.
  • Licensed third-party tools or plugins remain under the respective license terms.
  • All client data and access credentials are handled in strict confidence.

5. Payment Terms

  • 50% deposit due at commencement.
  • 25% milestone upon delivery of staging version.
  • 25% due upon go-live or 14 days post-staging, whichever occurs first.

Monthly hosting and care plan fees (if applicable) are invoiced separately. Any additional functionality, content entry, or extended scope is subject to a revised quote or hourly billing.

6. Termination Clauses

  • Either party may terminate with 14 days’ written notice.
  • In the event of termination, all work completed to date will be invoiced and handed over in its then-current format.
  • Jewell Projects may retain access credentials until all fees are settled.

No refunds are issued once development is underway or the staging link has been shared, unless otherwise agreed in writing.

7. Disclaimers

  • Jewell Projects ensures functionality, browser compatibility, and responsiveness at delivery but does not guarantee uptime, speed, or future compatibility with third-party updates.
  • Ongoing maintenance and plugin/theme licensing is only covered under a Care Plan SLA.
  • SEO performance depends on multiple factors and is not guaranteed beyond technical readiness.
  • Responsibility for copywriting, imagery, or legal compliance lies with the client unless contracted separately.

8. NSW / Australian Law Reference

These Terms & Conditions are governed by the laws of New South Wales, Australia. Both parties agree to resolve any disputes within the jurisdiction of NSW courts. Services comply with the Australian Consumer Law, Privacy Act 1988, and best-practice digital security obligations.

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