Privacy Policy

Effective Date: 23 October 2025
Entity: JewellProjects.com, a division of Jewell Group Pty Ltd (ABN 56 822 550 848)

1. Purpose

JewellProjects.com respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, store, and protect your information when you interact with our website, team, or services.

2. Information We Collect

We may collect personal information that identifies you, such as:

  • Your name, occupation, and employer details
  • Contact information (address, phone number, email)
  • Event, seminar, or training attendance details
  • Purchase and payment information for our products or services
  • Any information you provide when communicating with us online or offline

We may also engage third-party service providers to collect or store this data on our behalf, including:

  • Marketing and communication providers
  • IT, web hosting, and analytics partners
  • Legal and professional advisors
  • Contractors, consultants, and affiliated business partners

Providing personal information is voluntary, though some services may not be available without it.

3. How We Use and Share Your Information

Your personal information is used to:

  • Provide our products and services
  • Process transactions and manage payments
  • Respond to enquiries or support requests
  • Send updates, newsletters, or promotions (only with your consent)
  • Conduct research, marketing, and administrative operations

We do not sell or rent personal information.
Information may be shared only where:

  • You have given your consent;
  • It is necessary for service delivery; or
  • We are legally required to do so.

Some of our service providers may be located outside Australia. When this occurs, we take reasonable steps to ensure your information remains protected under equivalent privacy standards.

4. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to help us improve functionality and user experience.
Cookies do not personally identify you, and you can disable them in your browser settings at any time.

5. Data Security

We take reasonable measures to protect your personal information against loss, misuse, or unauthorised access. These measures include:

  • Secure physical and digital storage
  • Password-protected systems and encryption
  • Firewalls, access controls, and secure servers

Third-party providers engaged by us are required to uphold similar data protection standards.

6. Access, Corrections, and Complaints

You have the right to access, correct, or delete your personal information.

If you wish to:

  • Review or update your information
  • Withdraw consent from marketing communications
  • Make a privacy-related complaint

Please contact our Privacy Manager using the details below.
We will respond within a reasonable period (usually within 30 days).

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

7. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.
The latest version will always be available at JewellProjects.com/legal.
Your continued use of our website or services constitutes acceptance of any revised terms.

8. Contact Us

Privacy Manager
JewellProjects.com (c/- Jewell Group Pty Ltd)
Email: [email protected]

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